PRIVACY POLICY

RTNlist.com and RTNworld.com Privacy Policy

Access to the Site is provided subject to the following Terms and Conditions.

YOUR USE OF THIS SITE CONSTITUTES YOUR AGREEMENT TO BE BOUND BY THESE PRIVACY POLICY TERMS AND CONDITIONS.

The RTNlist.com / RTNworld.com web site (“Site”), including, without limitation, The Official RTN Academy ® Database, are Copyright ©2019 by Academy of Arts and Cultures RTNworld. All rights reserved.

Your privacy is very important to us! This is why we make sure you are always in control of what we do with your personal information. The purpose of this Privacy Policy is to help you understand what information we collect from you, how and when it may be collected and what happens to it. As technology and privacy laws are changing, we will occasionally update this policy. If you continue to use our Website RTNworld.com / RTNlist.com after these changes are posted, you agree to the revised policy.

By signing up for any of the products or services offered by The RTNworld Academy of Arts and Cultures RTNlist.com /RTNworld.com (“services”) you are agreeing to the terms of this Privacy Policy and, as applicable, RTNworld Academy of Arts and Cultures Terms of Service. This policy is a legally binding agreement between you (and your client, employer or another entity if you are acting on their behalf) as the user of the Services (referred to as “you” or “your”) and RTNworld Academy of Arts and Cultures RTNworld.com / RTNlist.com and its affiliates. If we add any new features or tools to our services, they will also be subject to this policy.

We will keep your personal information accurate, complete and up-to-date with the information that you provide to us. If you request access to your personal information, we will inform you of the existence, use and disclosure of your personal information as allowed by law, and provide you access to that information.

Information gathered by RTNworld Academy of Arts and Cultures and its websites RTNworld.com / RTNlist.com

1. The most common types of information we collect are things like: user names, email addresses, other contact details, payment information such as payment agent details, transaction details, support queries and web analytics data. If you choose to subscribe to our free email newsletter we collect your email address. We use this information to service your account, verify your identity, process transactions, enhance our services, manage our legal and operational affairs and answer questions you may have.

When do we collect this information?

2.We collect this information when you visit our website or engage with us either by email, web form, instant message, phone, or post content on our website (including forums & blogs). We also collect any additional information that you may provide to us.

When you provide personal information to us you’re consenting to us collecting and using that information in line with this policy and the terms of service. You are likely to provide personal information when you complete membership registration, make donations, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or communicate with us in any other way.

Information regarding cookies

3. What is a cookie? A cookie is a small amount of data, which may include a unique identifier. Cookies are sent to your browser from a website and stored on your device. Every device that accesses our website is assigned a different cookie by us. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Why and when does RTNlist.com / RTNworld.com use cookies?

4. We use cookies to recognize your device and provide you with a personalized experience. We do this so that we can remember your settings such as your username for the members area and to keep you logged in to your account. The cookies we use are “session” cookies, which are used to customize the look and feel of the site for your own custom preference.

While you visit our site, we track:

  • Location, IP address and browser type: we’ll use this for improving our services.

When you register or make a donation, we’ll ask you to provide information including your name, email address, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • send you information about your account and order
  • respond to your requests, including complaints
  • process payments and prevent fraud
  • set up your account for our site
  • comply with any legal obligations we have
  • improve our site offerings
  • send you marketing messages, if you opt in to receive them

We do NOT store your credit or debit card information nor do we have sight of this information since the transaction is entirely between you and the gateway provider and this transaction is concluded on the site of the gateway provider.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Information Storage

We generally store information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. Payment information will be stored for six (6) years for tax and accounting purposes in case you purchase anything via this website. This includes your name and email address of some which might be transferred to offline records for security reasons.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who on our team has access?

Members of our team have access to the information you provide us. For example, Administrators and Site Managers can access:

  • Payment information like when you made a donation and what amount you donated;
  • Customer information like your name, email address, and billing information.

Our team members have access to this information to help fulfill transacions and support you.

When and why do we share Personal Information with third parties?

Personal information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.

Personal information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. It may also be shared with our professional advisors (lawyers, accountants etc) or with regulators and government authorities.

Email Enquiries

When you email or write to us then we retain that email or letter to allow sufficient time for your query to be dealt with. Once the matter has been concluded, emails and letters will be kept as long as required to keep proof for legal requirements and will be delete afterwards.

What do we do with your Personal Information when you terminate your relationship with us?

If an account remains inactive for one hundred and eighty (180) days then we may delete it from our system unless you contact us and request otherwise. You may also close the account you have with us at any time. To make an access, correction or closure request, please contact us using the contact details at the end of this policy.

We may also keep three (3) years rolling backups and log files of our systems (server logs and download logs) after which time they are deleted.

We will continue to store archived copies of your previous financial transactions for legitimate business purposes only and for a period of six (6) years to comply with our legal and financial requirements.

Note that any pending, failed or cancelled transactions are automatically deleted after a maximum of thirty (30) day period. Copies of these orders, because they have failed to be processed, are not stored beyond this thirty (30) day period.

What we don’t do with your personal information

We do not share, disclose, sell, rent, or otherwise provide personal information to other companies for the marketing of their own products or services.

We do not use the personal information we collect from you or your customers to contact or market to your customers or directly compete with you. However, RTNworld Academy of Arts and Cultures / RTNlist may contact or market to your customers if we obtain their information from another source, such as from the customers themselves.

How do we keep your personal information secure?

While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.

We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property and any other Personal Information entrusted to us. All personal information is stored in secure off site ‘zero knowledge’ locations. Our information security systems apply to people, processes and information technology systems on a risk management basis.

In the event of a data breach we shall inform you and the relevant authorities as soon as we become aware of it.

Access to your personal information

You retain all rights to your personal information and can access it anytime. In addition, RTNworld Academy of Arts and Cultures / RTNlist.com takes reasonable steps to allow you to correct or amend personal information that is shown to be inaccurate or incomplete. You can request to receive an exported file of the personal data from your account we hold about you, including any data you have provided to us.

You also have the right to be forgotten. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. We automatically delete expired accounts in line with our policies detailed above but if you wish for your account to be deleted sooner then contact us using the details below and we will expedite your request within thirty (30) days.

If you have any questions about your personal information or this policy, please contact us at service [at] RTNworld [dot] com

Last update: December, 19th 2019

Select your currency
EUR Euro
SEK Swedish krona